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Frequently Asked Questions..
How long does it take to setup the hosting account and for me to receive the welcome information?
Hosting accounts are setup instantly following payment, as soon as you have paid the welcome email will have been sent to your email, you can also get a copy from the client area by going to the 'emails' link.
 
How can I pay you?
We accept payment by all major credit cards (Visa, MasterCard, American Express, Diners Club, JCB and Discover) also PayPal, MoneyBookers and e-check.
 
Is it secure for me to pay you online with my credit card? Do you store my credit card details?
Yes, it is completely secure, all credit card information is passed from your browser to our processor using a 128-bit Secure SSL encrypted connection, additonally we do not store your credit card details in our system.
 
Is your support really 24x7?
Yes, we are really here 24x7, our experienced team work hard to support clients and achieve the best possible level of customer satisfaction.
 
Do you have a money back guarantee?
We are confident that you will be pleased with the HostHI hosting perfomance and support, however for your pece of mind we do offer a no-quibble anytime money back guarantee More Details
 
Do you offer any free scripts?
We offer a range of fee scripts such as blogs, shopiing carts, photo gallery and many more that can be easily installed from the control panel More Details
 
Do you put any advertising on my website?
NO Banners, NO Pop-ups, we do not put advertising of any kind on your website.
 
Can I host multiple websites?
Yes, our hostings plans allow for the hosting of UNLIMITED sites, you add them as 'add-on domains' from the control panel, set the nameservers to ours (see welcome email), then upload the website to the folder that is created in your account.
 
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